21+ | Safe Gaming

abt99 Responsible Gaming — Your Safety Is Our Priority

Stay within your entertainment limits, manage your budget, and seek support when needed — abt99 is always here for you.

What Is Responsible Gaming?

Online gaming and betting are a form of entertainment — they are truly enjoyable only when played in a controlled and planned way. abt99 believes that responsible gaming is not just a policy; it is part of our culture. We want every member to play with awareness, know their limits, and get immediate support if any issue arises.

Responsible gaming means deciding in advance how much time and money you will spend. You should never invest borrowed money in any game where a win is not guaranteed. If you ever feel that gaming is affecting other important areas of your life, taking a break is the wisest decision.

Important Notice

abt99 is strictly for people aged 21 and over. Registration or gameplay by minors is completely prohibited. We may request identity documents for age verification when needed.

Our Safety Tools

🔒

Self-Exclusion

If you feel gaming is getting out of control, you can temporarily or permanently exclude yourself from your account. Activating self-exclusion will lock your account for a chosen period.

Account Protection
💰

Deposit Limit Setting

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, you will not be able to deposit beyond that amount, keeping your budget in control at all times.

Budget Control
⏰

Time-Out Feature

Need a break? Use the time-out feature to pause gaming for any period from 24 hours to 30 days. No account activity will be possible until the break period ends.

Break Management
📊

Gaming History Review

View your transaction and gaming history at any time. Monitor how much time and money you are spending and adjust your approach as needed.

Transparency
🛡️

Minor Protection

abt99 is strictly prohibited for anyone under 21. If you use a shared device, please always log out of the gaming app and website, and keep your password secure.

21+ Age Limit
🎧

24/7 Support

Our Bengali-language live chat support is always ready for any questions or concerns about responsible gaming. Contact us any time, day or night.

Round-the-Clock Support

Signs of Problem Gaming

If any of the signs below apply to you, it is important to act right away. Remember, asking for help is not a sign of weakness — it is a brave and smart decision.

  • Repeatedly spending more than your budget
  • Placing bigger bets to try to recover losses
  • Hiding your gaming from family or friends
  • Wanting to stop gaming but being unable to
  • Gaming is affecting your work, studies, or relationships
  • Sleep, eating, or daily life is being disrupted
  • Turning to gaming to cope with anxiety or loneliness
  • Playing with borrowed money

Golden Rules for Healthy Gaming

  • Gaming is for entertainment only — do not treat it as a source of income
  • Set a time limit and budget before each session
  • Do not play under the influence of alcohol or any substance
  • Avoid gaming when you are tired or under stress
  • Do not expect to maintain a winning streak
  • Prioritise spending time with family and friends
  • Take regular breaks and pursue hobbies outside of gaming
  • Review your gaming spending every month

How to Activate Self-Exclusion

You can protect yourself in just a few simple steps. The process is completely confidential and takes effect immediately.

01

Log In to Your Account

Log in to your abt99 account and go to the "Account Settings" section. Look for the "Responsible Gaming" menu there.

02

Choose a Time Period

Time-out (1 day to 30 days) or self-exclusion (3 months to permanent) — choose the option that suits your needs.

03

Confirm

Once you confirm your choice, your account will be deactivated immediately. It will not be possible to reactivate the account before the selected period has ended.

04

Contact Support for Help

If you have difficulty changing the settings yourself, contact our 24/7 live chat support — we will help you.

No promotional emails or messages will be sent during self-exclusion or a time-out. Your privacy is fully protected.

Information on Deposit and Betting Limits

💳

Minimum Deposit Amount

৳200

Deposit a minimum of ৳200 via any method (bKash, Nagad, Rocket, Upay). Start with small amounts and stay within your limits.

🏦

Minimum Withdrawal

৳500

Withdraw your winnings quickly — the minimum withdrawal is ৳500. Processing is typically completed within 15 minutes to 2 hours.

⚡

Fast Withdrawal Time

15 min – 2 hrs

Fast withdrawals are important for reducing financial stress. Our processing time is among the fastest in Bangladesh.

What to Do When You Need Help

If gaming starts to have a negative impact on your life, do not try to face it alone — seek help. Acknowledging the problem is the first step toward a solution.

The abt99 24/7 Bengali live chat support team is not only ready to help with gaming — they are also always available for responsible gaming advice, setting account limits, and assistance with self-exclusion.

Live Chat Support
24 hours, 7 days — in Bengali
Email Support

Ways to Help Yourself

  • Lower your daily deposit limit from Account Settings
  • Use the time-out feature to take a break for a few days
  • Activate self-exclusion if you need a long-term break
  • Share your concerns with family or trusted friends
  • Find alternative entertainment outside gaming — cricket, reading, spending time with family
  • Seek professional mental health support if needed
  • Let the abt99 support team know — we will be here for you

Protection of Minors

Strict 21+ Age Limit

abt99 is exclusively for people aged 21 and over. If there is any doubt, we may request a copy of a national ID card or passport for age verification at any time. Providing false information will result in permanent account closure.

If you have children or teenagers at home, you should take some precautionary steps. If you use abt99 on a shared device or computer, always log out after each session and do not save your password. Keep parental controls enabled on the device.

If you suspect that a minor is using your account, contact our support immediately. We will take prompt action.

Common Questions About Responsible Gaming

Here are answers to the questions our members ask most often.

Yes, your account balance remains completely safe during self-exclusion. You can withdraw it as normal once the period ends. However, no deposits or bets will be possible while the exclusion is active.

Yes, lowering your deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this is intentional, to prevent impulsive decisions. This rule exists for your protection.

abt99 has an age verification process at registration. In suspicious cases, a national ID card or birth certificate may be requested. An account is not fully activated until verification is complete.

A time-out is a short-term break — typically from 24 hours up to 30 days. Self-exclusion is a long-term break — ranging from 3 months up to permanent. Both are activated at your request and cannot be lifted before the set period ends.

The abt99 support team can assist you with account-related matters and help activate responsible gaming tools. However, for medical or psychological concerns, you should consult a healthcare provider or mental health professional in Bangladesh.

No. When self-exclusion or a time-out is active, we do not send any promotional messages, offers, or emails. Your privacy and safety are our priority.

Play in a Controlled Way, Enjoy the Experience

Responsible gaming ensures your experience at abt99 stays positive. Explore our games now or check our FAQ if you have any questions.

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